Complete description of goods and services
Contact Us –
Business Address 5273 Prospect Rd, Suite 148, San Jose, CA 95129
Customer service phone number 408.304.9776
Email address: contact@simplyalphasuplements.com
Shipping Policy- including expected number of days until delivery
Shipping Policy – Simply Alpha Supplements
At Simply Alpha Supplements, we are committed to delivering your products promptly, discreetly, and reliably. Please review our shipping policy below to understand how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has been shipped.
Shipping Rates & Delivery Estimates
We offer Standard, Expedited, and Priority shipping options at checkout.
Shipping charges for your order will be calculated and displayed at the checkout.
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard (USPS/UPS) |
3–7 business days |
$4.99 |
|
Expedited |
2–3 business days |
$9.99 |
|
Priority Overnight |
1 business day |
$19.99 |
Free Shipping is available on orders over $80 (U.S. only).
Discreet Packaging
All orders are shipped in plain, unmarked packaging to ensure privacy and discretion. The package will not reference the contents or the company's purpose.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to become available.
Lost, Stolen, or Delayed Packages
We are not responsible for delays caused by carriers, weather, or customs.
If your package is lost or stolen, please contact us at conatct@simplyalphasupplements.com and we will work with the carrier to resolve the issue.
Shipping Restrictions
Due to legal regulations, we do not ship to certain states or countries where male enhancement supplements are restricted or prohibited.
Contact Us
If you have any questions or concerns about your shipment, please contact us at:
�� Email: contact@simplyalphasupplements.com
�� Phone: 1-408.304.9776
�� Hours: Monday–Friday, 9 AM – 5 PM (PST)
Thank you for choosing Simply Alpha Supplements, your partner in vitality, performance, and confidence.
Privacy Policy:
At Simply Alpha Supplements, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our male enhancement supplements.
By accessing or using our website, you agree to the practices described in this policy.
Information We Collect
Personal Information:
We may collect the following personal data when you voluntarily provide it:
Full name
Email address
Shipping/billing address
Phone number
Payment details (processed securely via third-party payment processors)
Date of birth (if required for age verification)
Non-Personal Information:
We may also collect non-personal data automatically through cookies and analytics tools, such as:
IP address
Browser type
Device type
Pages visited and time spent on site
Referring to website URLs
How We Use Your Information
We use the information we collect to:
Process orders and deliver your supplements
Provide customer support
Send order updates and promotional communications
Improve our website and user experience
Comply with legal obligations
Detect and prevent fraud
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service providers (e.g., payment processors, shipping companies, email marketing platforms)
Legal authorities, when required by law
Business partners, only with your consent
All third-party services we use are contractually bound to protect your data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and understand how our website is used. You can manage cookie preferences through your browser settings.
5. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or deletions
Opt out of marketing emails (via the unsubscribe link)
Request a copy of your data in a portable format
To exercise these rights, contact us at contact@simplyalphasupplements.com
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.
Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page regularly.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Simply Alpha Supplements
Email: contact@simplyalphasupplements.com
Address: 5273 Prospect Rd, Suite 148, San Jose, CA 95129
Refund Policy:
Return & Refund Policy
At Simply Alpha Supplements your satisfaction and well-being are our top priorities. We stand behind the quality of our male enhancement supplements and are committed to providing exceptional products that support your vitality, performance, and confidence. If you’re not completely satisfied with your purchase, we’re here to help.
15-Day Satisfaction Guarantee
We offer a 15-day return window from the date of delivery. If you are unsatisfied for any reason, you may return the product—opened or unopened—for a refund, subject to the following terms:
✅ Eligible Returns
First-time customers only are eligible for a full refund on their first order
(1 unit maximum).
Products must be returned within 15 days of the delivery date.
We accept returns of both opened and unopened bottles (only 1 bottle/package may be opened).
Multiple-unit orders are only refundable if unopened and sealed.
Non-Returnable Items
Bottles that are more than 50% used.
Final sale or promotional items marked “non-refundable.”
Returns initiated after 30 days of delivery.
Repeat orders (second purchase and beyond) if opened.
How to Initiate a Return
Contact our Customer Support Team at contact@simplyalphasupplements.com or via our website's contact form.
Provide your order number and reason for return.
We will issue a Return Authorization and provide return instructions.
Ship the product back to the address provided using a trackable service.
Refunds
Once we receive your returned product, please allow 5–7 business days for inspection and processing.
Approved refunds will be issued to your original method of payment.
Shipping fees are non-refundable.
Terms & Conditions:
Welcome to Simply Alpha Supplements. These Terms and Conditions (“Terms”) govern your access to and use of our website [yourwebsite.com] and the purchase of any products offered on our site, including our male enhancement supplements (“Products”). By using this website or placing an order, you agree to be bound by these Terms in full.
Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our website or purchase our Products.
Eligibility
You must be at least 18 years old to access or use this website and purchase our Products. By using this website, you represent that you are of legal age and fully capable of entering into binding agreements.
Product Disclaimer
Our Products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Consult your physician before starting any supplement regimen, especially if you have a medical condition, take prescription medications, or are planning surgery.
Statements on our website have not been evaluated by the Food and Drug Administration (FDA).
Ordering and Payments
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in U.S. dollars and are subject to change without notice.
Payments are processed securely via our third-party payment processor. We do not store credit card information.
Shipping and Delivery
Please refer to our Shipping Policy for detailed information regarding processing times, shipping methods, costs, and estimated delivery windows.
Returns and Refunds
For information about returns, exchanges, and refunds, please review our Return Policy. Refunds may only be issued under the terms stated in that policy.
Use of Website
You agree not to use this website for any unlawful or harmful activity. All content on our website is protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, or exploit any content without our express written consent.
Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Products or website.
Indemnification
You agree to indemnify, defend, and hold harmless Simply Alpha Supplements its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising out of your use of the website or Products, or your violation of these Terms.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how your personal information is collected, used, and protected.
Modifications to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the website after changes are made constitutes acceptance of those changes.
Governing Law
These Terms shall be governed and construed by the laws of the State of California without regard to its conflict of law principles.
Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: conatct@simplyalphasupplements.com
- Phone: 408.304.9776
- Address: 5273 Prospect Rd, Suite 148, San Jose, CA 95129
Age Verification upon entry:
Must be 18 years or older